Terms of Service

These Terms of Service are entered into by and between you and Cell Queue, Inc. ("Cell Queue," "Company," "we," "us," or "our"). The following terms and conditions, together with our Privacy Policy and any other documents they expressly incorporate by reference (collectively, "Terms of Service" or "Terms"), govern your access to and use of our website, http://cellqueue.com (the "Site"), including any content, functionality, products, and services offered on or through the Site, whether as a guest or a registered user (collectively, the "Services").

By using the Site, purchasing any product from us, or clicking to accept the Terms of Service when this option is made available, you accept and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates to the Site. It is your responsibility to check this page periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws. You must not transmit any viruses, malware, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of our Services to you.

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Certain products may be available exclusively online through the Site and are subject to return or exchange only according to our Return Policy. We have made every effort to display product colors and images accurately, but we cannot guarantee that your monitor's display will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis, and to limit quantities. All product descriptions and pricing are subject to change at any time without notice. We do not warrant that the quality of any products, services, or information purchased will meet your expectations.

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event we cancel an order, we will attempt to notify you via the contact information provided. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account details, including email address and payment information, so we can complete your transactions and contact you as needed.

We may provide access to third-party tools over which we have no control or input. You acknowledge that such tools are provided "as is" and "as available" without any warranties or endorsements. Any use of optional third-party tools is at your own risk.

Third-party links on this Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and will not have any liability for any third-party materials, websites, products, or services. Complaints or questions regarding third-party products should be directed to that third party.

The Site and its entire contents, features, and functionality are owned by Cell Queue, its licensors, or other providers and are protected by United States and international intellectual property laws.

These Terms permit you to use the Site for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any material from our Site without prior written consent. The Cell Queue name, logo, and all related names, product names, designs, and slogans are trademarks of the Company. You must not use such marks without prior written permission.

If you send us creative ideas, suggestions, proposals, or other materials (collectively, "Comments"), you agree that we may, without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to maintain comments in confidence, pay compensation, or respond.

You agree that your comments will not violate any third-party rights and will not contain unlawful, abusive, or obscene material or any malware. You are solely responsible for your comments and their accuracy. We take no responsibility for any comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice, including after you have submitted your order.

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any laws; (d) to infringe upon our intellectual property rights; (e) to harass, abuse, insult, harm, defame, or discriminate; (f) to submit false or misleading information; (g) to transmit viruses or malicious code; (h) to collect or track others' personal information; (i) to spam, phish, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with the security features of the Service. We reserve the right to terminate your use for violating any prohibited uses.

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, express or implied.

IN NO CASE SHOULD CELL QUEUE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, NULLING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR ANY SIMILAR DAMAGES, ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, IN SUCH JURISDICTIONS, OUR LIABILITY SHOULD BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to indemnify, defend, and hold harmless Cell Queue and our subsidiaries, affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.

If any provision of these Terms is determined to be unlawful or unenforceable, it shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed, without affecting the validity of remaining provisions. Our failure to enforce any right or provision shall not constitute a waiver of such right.

These Terms are effective unless and until terminated by either party. You may terminate by notifying us that you no longer wish to use our Services or by ceasing use. If, in our sole judgment, you fail to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

These terms and any policies posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguities in interpretation shall not be construed against the drafting party.

All matters relating to the Site and these Terms shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any conflict of law provisions.

PLEASE READ THIS ACTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, NULLING YOUR RIGHT TO FILE A LAWSUIT IN COURTS.

Application. You and Cell Queue agree that the U.S. The Federal Arbitration Act governs the interpretation and enforcement of this provision. This section governs any and all disputes between you and us, including claims arising out of or relating to any aspect of our relationship.

Informal Resolution. Before filing an arbitration claim, you agree to try to resolve the dispute informally by contacting us at Business@cellqueue.com with a written description and your contact information. We will try to resolve the dispute informally within sixty (60) days.

Binding Arbitration. If the dispute is not resolved within 60 days, either party may initiate binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator shall have exclusive authority to resolve all disputes, including questions about the arbitrability of claims.

Class Action Waiver. YOU AND CELL QUEUE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate claims of more than one person.

30-Day Opt-Out Right. You have the right to opt out of this arbitration and class action waiver by sending written notice to Business@cellqueue.com with the subject line "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT" within thirty (30) days of first accepting these Terms. Opting out will not affect any other part of these terms.

20.1 Program Overview

The Cell Queue Affiliate Program (the "Affiliate Program") allows approved affiliates ("Affiliates") to earn commissions by promoting Cell Queue products through unique referral links or codes. The Program is currently open only to residents of the United States and Canada who are at least 18 years of age. We reserve the right to approve or reject any application at our sole discretion.

20.2 Commissions and Payouts

Affiliates will earn a commission on qualifying purchases made through their unique affiliate link or code. The current base commission rate will be communicated upon acceptance into the Affiliate Program. Commissions are paid via PayPal on a net-30 basis after a standard hold period to account for potential returns and refunds. Affiliates may not use their own affiliate link for personal purchases; commissions on self-referrals will be voided.

20.3 Affiliate Responsibilities and Conduct

Affiliates must clearly and conspicuously disclose their material connection to Cell Queue in all promotions, in compliance with the FTC's Endorsement Guides (e.g., #ad, #affiliate). Affiliates agree to represent Cell Queue professionally and truthfully and may not make any claims about our products that contradict our official marketing materials, especially health or medical claims. Affiliates are strictly prohibited from: (a) bidding on our brand terms or variations in search engine advertising; (b) using affiliate links on coupon or discount aggregator sites without prior written consent; (c) engaging in spam or unsolicited communications; and (d) creating websites or social media profiles that could be confused with our official brand.

20.4 Content License

Affiliates grant Cell Queue a non-exclusive, royalty-free license to use, repost, or share content created featuring our products for our own marketing purposes, with proper attribution.

20.5 Independent Contractor Relationship

Affiliates are independent contractors, not employees or partners of Cell Queue. Affiliates have no authority to bind the Company and are solely responsible for all taxes and other obligations arising from commission receipts.

20.6 Termination of Affiliate Status

Either party may terminate the Affiliate relationship at any time, with or without cause, upon written notice. Upon termination, affiliates will forfeit any unpaid commissions below the minimum payout threshold, and all rights to use our brand assets and affiliate links must cease immediately. Cell Queue reserves the right to modify or cancel the Affiliate Program at any time.

Questions about the Terms of Service should be sent to us at support@cellqueue.com.

Cell Queue, Inc.

19400 Monterey Rd

San Francisco, CA 95037

Email: Support@cellqueue.com

Phone: 1-408-661-0844