
Order Processing
- Orders are processed Monday through Friday, excluding federal holidays.
- Once your order is received, it may take up to 5 business days for processing and shipment, pending inventory availability. This applies to all shipping methods.
- If an item is out of stock, processing may be delayed. We will notify you if any significant delay occurs.
- Orders may be subject to additional review if flagged for payment verification, security, or address accuracy. This may result in a delay. We will contact you if further information is needed.
Shipping Destinations
We currently ship within the United States (excluding PO boxes, APO/FPO addresses, re-shippers, and package forwarding services). Shipments to US territories may experience extended delivery times.
For international orders outside the US, please contact us to discuss available options before placing your order.
Shipping Methods & Delivery Estimates
All delivery estimates are based on business days (Monday – Friday) and begin from the ship date, not the order date. USPS and FedEx do not deliver on weekends or federal holidays.
- Standard Shipping (USPS Ground / FedEx Ground): 4–8 business days from ship date, based on delivery destination.
- Expedited Shipping (FedEx Express Saver / FedEx 2Day): 3–4 business days from ship date.
Shipping costs are calculated at checkout based on package weight, destination, and selected shipping method. You will see the final cost before confirming your order.
Free Shipping
- Free standard shipping is available on consumer orders over $75 (after discounts, before tax). Excludes Alaska, Hawaii, and Puerto Rico.
- Free shipping is calculated at checkout. If you add an item after checkout through a post-purchase offer or upsell, the price of that additional item will not be counted toward the free shipping threshold. However, no additional shipping charge will be applied for items added after checkout.
- Free shipping is fulfilled using the standard shipping option.
- Subscribe & Save orders receive free standard shipping within the United States.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number when available. Please note:
- There may be a delay between receiving your shipping confirmation and the tracking number becoming active in the carrier's system.
- You can track your order anytime through our website or by contacting us.
Shipping Carriers
We use USPS and FedEx for domestic shipments. The carrier for your order will be selected based on shipping method, destination, and package weight. We reserve the right to use an alternative carrier of equal or better service level without prior notice.
Lost, Delayed, or Stolen Packages
- We are not responsible for packages lost or delayed by the carrier. If your package is lost or delayed, please contact the shipping carrier directly using your tracking number.
- We are not responsible for packages marked as delivered by the carrier but reported as not received. Please ensure your shipping address is secure and accurate.
- If your order is returned to us due to an incorrect or incomplete address provided at checkout, we will refund the product price minus original shipping costs and any return shipping fees incurred.
Address Changes
Please double-check your shipping address before placing your order. Once an order is placed, we cannot guarantee that address changes can be made before shipment. Contact us immediately if you notice an error — we will do our best to help, but we are not responsible for orders shipped to an outdated or incorrect address provided by the customer.
Holiday & Peak Season Shipping
During holidays and peak shopping seasons, carrier delivery timelines may be extended beyond standard estimates. We recommend placing orders early to allow for potential delays.